Intake Process
FROM START TO HOME
Transitioning To A New Home Made Easy
We know that transitioning into a new accomodation can be daunting because there are a lot of new changes.
For this reason, we made sure that our Disability Accomodation Intake Process involves our Participants as much as possible.
This is integral for the Participants as it introduces as much choice, familiarity and comfort as possible in the process for the Participant.
We have 5 key areas that we focus on in our Disability Accomodation Intake Process in order to achieve this.
Our 5 Key Areas Of Client Centred Focus
1. Initial Meet And Greet
2. Matching
3. 1:1 support
4. Discuss The Arrangements
5. Client Moves Into Their New Home
How We Make Transitions Easy
Our clients are the centre of every step towards finding them accomodation they love.
1. Initial Meet And Greet For The Disability Accomodation Intake Process
First off, we start the intake process by organising a meet and greet for the client, family, support coordinators and the team.
Here we learn all about our new client; what they like, where they want to live, the type of carers they would like and other interests to offer the most holistic, outcome-focused support. We are committed to providing the most personalised supports to deliver the best results and meet the changing needs of our clients.
We also identify the requirements as to whether it’s the Intake Process for disability accomodation SIL MTA, Respite (STA) or otherwise.
2. Matching
We then have a team meeting and use this information to create a profile of our new client and their ideal living arrangement; room mates, carers, and the home that most suits them.
3. 1:1 Starting Transition Supports During The Disability Accomodation Intake Process
There are a lot of new changes happening, so before the client moves into their new home, we arrange for support to start a few weeks prior;
This ensures that our participants have developed a good relationship with their carers and it makes the transition process much easier because there is one less change that that they need to deal with.
4. Discuss The Arrangements
Our client is happy, so it’s time to discuss the final arrangements for the Disability Accomodation Intake Process. This includes things like the roster of care, moving date, is there any homely touches that the client wants (furniture etc), financials, who the carers will be etc.
5. Client Moves Into Their New Home
And it’s that simple.
