Drop-In Support

Providing Care In Your Own Home

What does Drop-In Support mean? 

This is where a Support Worker comes to your own home to assist with daily living tasks. Drop-In Support can be used to assist anyone with a disability and on the NDIS for anything from:

  • Building independence and household living; e.g. cooking, cleaning etc
  • Personal life such as Personal Care, medications, healthy eating, social skills etc
  • Assisting manage high level care for psychosocial disabilities.
  • Ensure safety and assistance for a range of disabilities from vision impairment to epilepsy
  • Manual movement and transport
  • Shopping
  • General Welfare
  • Appointments

Drop-In Support is great because it’s super flexible. You choose the when, where, and how long you need us for.

Some clients only require drop-in support for a few hours a week, and we have other clients who we provide around the clock, 24/7 Drop-In Support - it’s 100% dependent on you and your need.

We offer Drop In Support on the Central Coast, Newcastle, Greater Hunter and the Hornsby regions. 

Our Keys To Drop-In Support Success

Taking every measure to ensure we provide high quality care in your own home

Want More Information On Our Drop-In Support Services?

Fill out the form on the right to receive an info pack!

1. Initial Meet And Greet with Our Client Manager

First off, we organise a meet and greet for the client, family, support coordinators and the team.

Here we learn all about our new client; what they like, interests, the type of carers they would like and other information to offer the most holistic, outcome-focused support. 

We are committed to providing the most personalised Drop-In Disability Support to meet the needs of our clients.

 

Manager talking to Participant about Drop-In support
Support Worker assisting Participant during Drop-In support

2. Learn What You Need To Thrive In Your Own Home

We talk to the Participant, their family, Support Coordinators and Allied Health Professionals to get a comprehensive understanding of how to best support our new client in their home. 

3. Training The Team Specifically For Your Needs

The next step is to create the best suited team based on skill and Participant preferences and ensure they are trained to a high standard on how to best support the Participant.

  • Routines
  • Personal Care 
  • Mental Health Support 
  • Client Goals
Participant benefiting from our specialised support during Drop-In support

4. Regular Communication With You And Your Family

Regular feedback is very important to us at Koala Disability Care. It ensure that your needs are met and you are satisfied.

Our Client Manager will regularly follow up with you to ensure that your Drop-In Support is meeting all your needs and any issues that arise are taken care of.